CarePlus

Keeping your practice running at 100%.

With CarePlus, you benefit from priority servicing of Podiatry Drills and Podiatry Chair/Couches.

CarePlus includes an extended manufacturer’s warranty for a chosen number of years where our products are covered against material and manufacturing defects, along with proactive servicing and repairs - for maximum safety and minimum downtime.

Our recommendation: CarePlus for 36 months/3 years from £17.95/month.*

Your benefits at a glance:

  • 36-month / 3-year or 72-month / 6-year warranty, depending on the chosen term
  • Servicing and repair via RUCK After-sales included
  • No delivery/collection charges
  • Free-of-charge loan drill

*Available for all newly purchased RUCK Podiatry Drills and Podiatry Chair/Couches.
The current terms and conditions apply, which you can view in the RUCK UK Online Store. Subject to change and errors excepted.

All CarePlus benefits at a glance

Watch the video to discover the benefits of CarePlus.

Alle CarePlus Vorteile auf einen Blick

Servicing of Medical Devices

If you use a podiatry drill that is declared as a medical device, you are legally obliged to carry out regular servicing. With CarePlus, you ensure professional and compliant servicing - via the RUCK After-sales Technical Workshop. You then fulfil all legal requirements and benefit from maximum device safety and reliability at the same time.

Nova Pro and Nova SE Spare Parts Catalogues

These catalogues show all available spare parts for your Podiatry Drill and how to order them.

RUCK After-sales Technical Workshop

Comprehensive testing and inspection thanks to our qualified team of personnel - directly in the state-of-the-art technical workshop in Neuenbürg, Germany.

Frequently asked questions and answers

What is CarePlus and what benefits does it provide?

CarePlus is a service package for Podiatry Drills and Podiatry Chair/Couches from RUCK. It replaces the previous service contracts and provides numerous benefits: an extended warranty, included servicing, a free loan drill during servicing, along with quick and easy processing.

What terms are available for CarePlus?

The term depends on the product: Podiatry Drills:

Fußpflegegeräte:

  • Nova Pro and Nova SE: 36 months / 3 years or 72 months / 6 years
  • podolog Nova 3s, ECO and ONE: 48 months / 4 years or 72 months / 6 years

Podiatry Chair/Couches:

  • 48 months / 4 years or 72 months / 6 years

Can I also take out CarePlus offline or only online?

CarePlus can only be taken out online for customers in the UK.

How many maintenance services and repairs are included in CarePlus?

The maintenance services included vary depending on the product and the term length:

Podiatry Drills

  • 36 months: One Maintenance Service Plus at the end of the 36 months
  • 4848 months: One Maintenance Service and one Maintenance Service Plus
  • 72 months: An additional Maintenance Service Plus at the end of the 72 months

Podiatry Chair/Couch

  • 48 months: Two Maintenance Services including travel costs
  • 72 months: Three Maintenance Services including travel costs

All servicing is carried out in accordance with RUCK specifications and must be booked in a timely manner. The costs are only covered for the servicing included in the package. The warranty includes repairs via RUCK After-sales but spare parts or additional work are not included. For further information, please read our general terms and conditions