Nova Pro - Changing user/creating new user

User profiles – individual settings for each person

When you open the menu for the first time, only one user profile appears. This user profile has the profile property ‘ADMIN’. Multiple user profiles can be helpful if several people work with the drill alternately. Each person in the practice can define their own favourites in their user profile. These favourites are only available in the respective user profile. Up to 30 user profiles can be created.

Changing user/creating new user in the video

Questions and answers

What are user profiles and what can I do with them?

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User profiles retain individual device settings and can be adjusted depending on the user.

How many user profiles can I set up?

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With the Nova Pro, you can set up to 30 user profiles. This allows you to customise the settings for different users.

he Nova Pro is the only drill with this feature, enabling personalised and user-friendly use for multiple people.

After-sales support

for Returns, Reporting of Issues, Maintenance Service and Repair.

Returns

Do you need to return something to us? You can do so online – it couldn’t be easier. If the goods are in their original packaging, Simply complete the online form and receive a return label. Place this on your RUCK parcel and send it back to us. Return something

Return something

Reporting of Issues

If you need to report an issue, such as a missing, damaged or incorrect item, you can also provide the details in our online form and submit them to us. Report an issue

Report an issue

Repairs

In the rare event of a breakdown or fault, we can provide the advice and support you need. Repairs should be carried out quickly to ensure that your practice is able to continue without interruption. In order to be able to help you in a timely manner, we not only carry out repairs in our workshop, but for the large items, we can also visit your premises in person - after all, you can’t send your Treatment Chair/Couch back to us!

Request repair

Maintenance service

Regular servicing protects against breakdowns! This applies to your drill - and for medical devices such as the PODOLOG NOVA 3s, regular servicing is a legal obligation in order to maintain high levels patient and practitioner safety. Regular maintenance will pay for itself twice over by extending its life. As a result, it can be used for longer and will not need to be replaced as often.All actions taken during the servicing appointment are recorded in accordance with the relevant standards. Maintenance servicing is provided by RUCK in our workshop or at your premises depending on the nature of the product. Request maintencance service

Request maintencance service