Nova SE - HEPA filter missing

HEPA filter missing – operation only possible after insertion

The message appears if there is no HEPA filter in the drill. Insert a new HEPA filter. You can only continue working if a HEPA filter is inserted. If the drill is switched on, the message ‘Filter change: HEPA filter’ appears after inserting the HEPA filter.
Answer the question about whether the filter has been changed. A positive answer sets the operating hours counter of the HEPA filter to 0 (zero).

Inserting the HEPA filter in the video

Related products

RUCK® HEPA filter for Nova Pro/SE 58000, 58001, 1 piece

Suitable for (2): Nova Pro & Nova SE

The HEPA filter for Nova Pro and SE filters 99.97 % of all particles and ensures maximum hygiene.

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RUCK - HEPA-Filter für Nova Pro/SE 58000, 58001

RUCK® HEPA filter for Nova Pro/SE 58000, 58001

Product dimensions: W/D/H 18/7/1.5 cm

The HEPA filter for Nova Pro and Nova SE filters particles and ensures maximum hygiene.

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After-sales support

for Returns, Reporting of Issues, Maintenance Service and Repair.

Returns

Do you need to return something to us? You can do so online – it couldn’t be easier. If the goods are in their original packaging, Simply complete the online form and receive a return label. Place this on your RUCK parcel and send it back to us.

Return something

Reporting of Issues

If you need to report an issue, such as a missing, damaged or incorrect item, you can also provide the details in our online form and submit them to us. Report an issue

Report an issue

Repairs

In the rare event of a breakdown or fault, we can provide the advice and support you need. Repairs should be carried out quickly to ensure that your practice is able to continue without interruption. In order to be able to help you in a timely manner, we not only carry out repairs in our workshop, but for the large items, we can also visit your premises in person - after all, you can’t send your Treatment Chair/Couch back to us!

Request repair

Maintenance service

Regular servicing protects against breakdowns! This applies to your drill - and for medical devices such as the PODOLOG NOVA 3s, regular servicing is a legal obligation in order to maintain high levels patient and practitioner safety. Regular maintenance will pay for itself twice over by extending its life. As a result, it can be used for longer and will not need to be replaced as often.All actions taken during the servicing appointment are recorded in accordance with the relevant standards. Maintenance servicing is provided by RUCK in our workshop or at your premises depending on the nature of the product.

Request maintencance service