The RUCK instrument personalisation service is carried out professionally in-house. Having this service directly available from the manufacturer, means it is not only much more affordable and quicker, but we are also able to offer you more options. The process provides a high-contrast, permanent personalisation without surface damage and is proven thousands of times over for medical instruments. The personalisation is corrosion-free and resistant to abrasion, acid and sterilisation. The service is available for almost all RUCK instruments. With high-quality personalisation, we can apply your name or lettering to the handle. You also have a choice of ten different symbols.
Please note that personalisation can only be ordered in the RUCK online shop and when you purchase new instruments. Personalised instruments cannot be exchanged.
Personalising instruments not only enhances their appearance, it offers you practical benefits: In a school or in a practice with several practitioners, it becomes much easier to assign instruments correctly following the decontamination process. The same applies to the use of a central decontamination service. Also, loss or theft is much more difficult due to the permanent personalisation of the instruments. As a result, identification by marking rings or tape before each decontamination is no longer necessary.
1. Log in to your account on the RUCK online store
2. Click on your chosen instrument and choose “with personalisation”
3. Enter the desired text, for your instrument (20 characters max.)
4. Choose the symbol for the joint of the instrument (if desired)
5. Click “Add to basket” and continue shopping or check out
6. Receive your personalised instrument and integrate it into your practice.
Instruments are usually unique items that you have purposely selected and invested in to accompany you for many years and serve important functions in your clinic. RUCK offers you a complete reconditioning and maintenance service for your instruments. In most cases these can be reconditioned up to five times. This includes professional sharpening along with any necessary repairs. The service offer also applies to instruments from other manufacturers at no extra charge. With the service, all blades and cutting edge are grinded, loose joints are carefully rectified and uneven tips are repaired. You will be delighted with the “before and after effect” because function and cutting performance will be as they were at the beginning. The total turnaround time is usually three weeks - a waiting time that is really worth it, because instruments “like new” make work so much easier.
Your instruments are such “hard workers” and therefore deserve all-round care from time to time.
We proceed in three steps:
1. Assessment
Send your instruments to us. Then we first assess whether reconditioning is easy and economically viable. Only in the rarest cases do we recommend that you should purchase a new instrument. Of course, you will be informed of this immediately. In most cases, professional reconditioning is recommended.
2. Reconditioning
Providing it is economically viable, your instruments are repaired and sharpened. The “before and after effect” as a result of this professional work will amaze you!
3. Return
You will receive your instruments back within approximately three weeks - a waiting time that is worthwhile, because time and time again our customers confirm that their instruments are like new again!
When you purchase RUCK instruments with an order value of £250 or more, you will receive a GIFT VOUCHER for 1 x RUCK instrument service*.
*Applies exclusively to RUCK INSTRUMENTS with item no. 20XXXXX, 21XXXXX and 28XXXXX and includes the sets 3702601, 3702701, 3703601.
